Cashless refill
From now you can refill your wristband, at the same time as the ticket office opens! Save time on-site by loading up your wristband now.
For any refund requests after the event:
– If you topped up your wristband on-site: create your account by entering your email address, then follow the steps.
– If you topped up your wristband online: log in with the email address you used when topping up and follow the instructions.
Refund requests will be open from Monday, October 5, 2026, to Monday, October 19, 2026, at 11:59 PM. After this date, any unclaimed balance will be permanently lost.
FAQ Cashless
How do I recover my Cashless bracelet?
If you have pre-loaded your cashless account, your bracelet will be given to you when your ticket is scanned at the circuit entrances. If no pre-loading has been carried out before your arrival, you can go to cashless banks to collect a bracelet that you can credit by cash, bank card or checks. Then, you can create your cashless account using the number written on the bracelet chip.
Can I use this bracelet throughout the event?
This bracelet will be the only payment accepted on the site for drinks and the catering area (not for clothing or accessories stands)
You can refill your bracelet in cash or credit card at cashless bank, or online.
How do I top up my account?
Before the event, you can refill online by creating an account on the Ernée Moto Club website.
When you buy your ticket, you can pre-load your account by choosing the desired amount, just after entering your first and last names.
During the event you can refill your bracelet in two ways:
– with your smartphone on the website.
– at the “cashless bank” present on the site.
You can top up your account as many times as you want, before and during the event.
What happens if my bracelet is stolen or lost?
If you have created a cashless account before the event, you can request to have your bracelet blocked by going to a cashless counter.
You can create your account: either before your arrival by entering your ticket number, a bracelet will then be given to you when your ticket is scanned on the day/ or after your ticket is scanned at the circuit entrances, you will have the possibility of going to a cashless bank counter in order to get your bracelet.
This identification operation is necessary to allow your bracelet to be blocked.
If you have not created a cashless account, blocking will be impossible.
Why create an account?
By creating an account, you will be able to:
– check your bracelet balance and transaction history.
– sign in your Bank Card for faster reloading.
– block your bracelet and get a new one in the event of loss or theft.
– refill before the event via the website.
– get a refund of your balance at the end of the event.
Please note that creating an online account remains optional and can be done whenever you wish.
What happens to my money after the event?
It is possible to recover the money remaining on your bracelet after the event if the balance is greater than €0.5. To do this, log in to your account and check if your balance appears correctly. You can then request a refund and enter the credit card on which the money will be credited.
If your balance does not appear, check that your bracelet is correctly linked to your account: the 6-letter identifier must be indicated next to your email address.
If you have not created an account, you can also use the 6-letter identifier on your bracelet. Please note: do not use the barcode from your ticket to create the account, as it is not linked to the card given to you at the “cashless bank
Is creating an account mandatory?
No, you can recharge your bracelet directly at “cashless bank”. Your bracelet remains completely anonymous. Please note: in this case, your bracelet cannot be blocked in case of loss or theft.
Is it possible to use the bracelet from another event?
No, it is impossible to use the bracelet from another event.
Is there a charge for the bracelet?
Yes, the activation fee for your bracelet is €1.
How do I know the balance of my bracelet?
If you have created an account, you will be able to check your balance on the event website or app. You can also request your balance at a “cashless bank”.
Do I have access to a summary of my transactions?
Yes, you can access to a summary of your transactions via your account on the website.
How do I take care of my bracelet?
Your bracelet is equipped with an electronic chip in which your cashless balance is stored. Take care of it to avoid inconvenience! Avoid any exposure to heat or a flame and above all do not try to pierce it: this will immediately render it inoperable.
What is the maximum repayment period?
Refund requests will be open from Monday, October 5, 2026, to Monday, October 19, 2026, at 11:59 p.m. After this date, any unclaimed balance will be permanently lost.